17
JAN

LCCC invites community to register for Disney Customer Service and Quality Institute

January 17, 2020

CHEYENNE, WYOMING – One of the most respected and well-regarded customer service training events is coming to Laramie County Community College.

On Tuesday, March 17, LCCC will host the one-day Disney Quality and Customer Service Institute. During the event, participants will examine time-tested Disney strategies that help create world-class service and explore these insights through:

determining how to drive service differentiation
developing quality service standards
using tools to deliver exceptional service
learning how to recover from a service failure

This event is expected to sell out, so early registration is strongly recommended. Until Feb. 1, the cost for this training opportunity is $349.
To learn more or to register for the institute, visit lccc.wy.edu/workforce or contact Darlene Kaelin at 307.778.4381.